The Help-Desk in 111 Bolton Hall offers support and equipment for undergraduate and graduate students in Communication and Journalism. Whether you need to use a laptop, voice recorder, camcorder or simply want to print papers and scan images, the Help-Desk can help you.
The office and staff of the Help-Desk is a part of Liberal Arts Information Technology (LA IT), which is available to assist the faculty, staff and students of the College of Liberal Arts with their computing needs. LA IT staff are housed throughout the college at locations convenient to the various departments, programs and institutes served.
A common email address will send a request for assistance to the support center: firstname.lastname@example.org. An IT professional will receive an assignment of the request for assistance. Your message will be conveyed to the IT professional who will be able to assist you. The Help Desk telephone number is 979-845-5565. (To see the Liberal Arts IT professionals, click here.)
When submitting a request through e-mail:
- In the subject line: provide a brief abstract describing the issue.
- In the body of the e-mail: give as many details as possible about the issue you are experiencing so we can provide fast and accurate services.
Texas A&M University Information Technology (TAMU IT) provides a vast array of computing resources, facilities, and support to Texas A&M University as a whole, as well as the A&M System agencies located in College Station. This includes such items as connectivity to the internet, e-mail services (Exchange and Google), campus firewall and high level security, account management, and the like.
General IT information is available through TAMU-wide central IT services at https://hdc.tamu.edu